Returns & Exchanges

At Pinky's Melbourne, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for most items in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original state.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized postal location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our Melbourne warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.